OnTime ChauffeursMay 26, 20211 minIt ain't broke, but fix it"No complaints thus far" - probably the most detrimental measure of performance.
OnTime ChauffeursMay 26, 20211 minWhy not show us how?Show your clients how and win their trust and loyalty.
OnTime ChauffeursMay 25, 20211 minClient Types 101: Paula the Planner Understanding different types of clients and adapting your communication to suit.
OnTime ChauffeursMay 25, 20212 minChange your native languageA look at how we can promote the language of exceptional customer service within our organizations.
OnTime ChauffeursMay 25, 20212 minDon't get it twisted! Always remember there is a very clear line between friendship and business.In business we must always remember there is a very clear line between friendship and business.
OnTime ChauffeursMay 25, 20211 minMake more tiramisu!When our customers are not fulfilled with our offering do we leave it be or do we find a solution?